Home / Terms
Legal
Terms of sale.
01About these terms
These terms of sale apply to every order placed with MarloBody through marlobody.com. By placing an order you agree to these terms.
Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law.
02Who we are
MarloBody sells the Marlo Body Sculpt, the Marlo Body Oil and the Marlo Body Gift Set online to customers in Australia. You can contact us at hello@marlobody.com.
MarloBody is run from Denmark. We have no Australian office or warehouse: every order ships directly from our manufacturer in China to your address in Australia.
03The product
The Marlo Body Sculpt is a handheld massager that uses warm suction and ten steel beads. It is a massager and not a medical device. It is not intended to diagnose, treat, cure or prevent any disease or medical condition.
The published studies referred to on this website examined massage. They did not test the Marlo Body Sculpt. Results vary from person to person and fade when use stops.
The specifications shown on this website are the manufacturer's figures.
04Prices and payment
All prices are shown in Australian dollars. The price that applies to an order is the price shown at checkout when the order is placed.
Payment is taken in full when the order is placed. We accept Visa, Mastercard, American Express, Apple Pay, Google Pay and PayPal. Card details are processed by our payment provider and are not stored by us.
05Pre-orders
All products are currently sold as pre-orders. Payment is taken when the order is placed.
Every pre-order is dispatched from our manufacturer on 1 December 2026 with tracking, and is expected to arrive between about 9 and 18 December 2026. If your order has not been dispatched by 1 December 2026, you may cancel it for a full refund by emailing hello@marlobody.com.
If we become aware that dispatch will be delayed, we will notify you by email, and you may cancel the order for a full refund. If we cannot supply your order at all, we will refund it in full.
06Black Week offer
The following prices apply to orders placed until 30 November 2026, midnight AEDT: Marlo Body Gift Set $119, Marlo Body Sculpt $109, Marlo Body Oil $39, two Gift Sets $199 and three Gift Sets $279. No code is required.
From 1 December 2026 the prices are: Marlo Body Gift Set $179, Marlo Body Sculpt $149 and Marlo Body Oil $49.
07Delivery
We deliver to addresses in Australia only. Delivery is free on orders over $115. For orders under that amount, delivery is $18 per order. The delivery charge is shown before payment.
Every order is sent with tracking, and the tracking link is emailed on the day of dispatch. No duties or import fees are payable on delivery. Further details are set out on the Shipping page.
08Returns and your rights
If you change your mind, you may return a product within 14 days of delivery for a refund of the product price. It must be unused and in its original packaging. You pay the return postage, and the original delivery fee is not refunded. To start a return, email hello@marlobody.com with your order number and we will send you the return address. The refund is made to the original payment method within 5 working days of the returned parcel being received.
If a product is faulty, damaged or not as described, the change-of-mind conditions above do not apply. We pay the cost of the return and provide a repair, replacement or refund as the Australian Consumer Law requires.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. The full statement of those rights, and how to make a claim, are set out on the Returns & your rights page.
09Using it safely
Do not use the Marlo Body Sculpt on broken, sunburnt or irritated skin, over varicose veins, or during pregnancy. If you have a medical condition, have a pacemaker or take blood-thinning medication, consult your GP before use.
Suction can leave temporary marks on the skin. Always apply oil before use, begin on level one and keep the Sculpt moving.
10Our liability
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or modifies those guarantees or any other right you have under that law.
Subject to the paragraph above and to the extent permitted by law, we are not liable for loss or damage that results from use of a product contrary to the instructions and safety information supplied with it.
11Governing law
These terms are governed by the law of New South Wales, Australia, including the Australian Consumer Law. You can also rely on the consumer protection laws of the state or territory where you live, and bring a claim there.
12Changes to these terms
We may update these terms from time to time. The version that applies to an order is the version published on this page when the order is placed. The date of the current version is shown at the top of this page.